FAQ

How do I access Long Tail University?

How to access your Long Tail University account

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Written by Stephanie Galloway
Updated over a week ago

Where can I watch Long Tail Bootcamp?

How to see the 14-day Long Tail Bootcamp crash course in SEO strategies

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Written by Stephanie Galloway
Updated over a week ago

How do I cancel my Platinum subscription or request a refund?

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Written by Stephanie Galloway
Updated over a week ago

What if I have other technical or support related questions?

How to contact the support team for answers to specific questions

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Written by Stephanie Galloway
Updated over a week ago

How can I change my country, language, and currency settings?

How to change your account's default country, language, or currency

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Written by Stephanie Galloway
Updated over a week ago

How to sign up for a free trial?

Can I really start finding keywords for free?

Written by Jesus Manuel
Updated over a week ago

How do I change my password

How to change your password in Long Tail Pro Cloud

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Written by Stephanie Galloway
Updated over a week ago

How can I change the name and email on my account?

How to change the name associated with your account profile

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Written by Stephanie Galloway
Updated over a week ago

When will my keyword usage reset?

How to check your keyword usage reset date

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Written by Stephanie Galloway
Updated over a week ago

How do I change plans?

How to change your subscription level

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Written by Stephanie Galloway
Updated over a week ago

How can I get invoices?

How to export invoices from within Long Tail Pro Cloud

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Written by Stephanie Galloway
Updated over a week ago

How can I set the name on my invoice?

How to customize the "Bill to" name on your billing invoice

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Written by Stephanie Galloway
Updated over a week ago

Why are results missing for some manual keyword searches?

Information about why some manual keyword searches do not have data

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Written by Stephanie Galloway
Updated over a week ago

How can I update my credit card details?

How to change your credit card details within Long Tail Pro

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Written by Stephanie Galloway
Updated over a week ago

Can I get global search volume in Long Tail Pro Cloud?

Information about global search volume data

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Written by Stephanie Galloway
Updated over a week ago

How can I apply a coupon to my account?

How to apply a coupon code to an existing Long Tail Pro Cloud account

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Written by Stephanie Galloway
Updated over a week ago

I have Long Tail Pro Desktop. Do I get an account for Long Tail Pro Cloud?

Information about accounts for existing users

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Written by Stephanie Galloway
Updated over a week ago