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FAQ
FAQ
Responses to frequently asked questions for Long Tail Pro Desktop and Long Tail Pro Cloud
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23 articles in this collection
Written by
Jesus Manuel
and
Stephanie Galloway
General Questions
What's new in Long Tail Pro Cloud?
Differences between Long Tail Pro Desktop and Cloud
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Written by
Stephanie Galloway
Updated over a week ago
I have Long Tail Pro Desktop. Do I get an account for Long Tail Pro Cloud?
Information about accounts for existing users
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Written by
Stephanie Galloway
Updated over a week ago
How do I access Long Tail University?
How to access your Long Tail University account
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Written by
Stephanie Galloway
Updated over a week ago
Where can I watch Long Tail Bootcamp?
How to see the 14-day Long Tail Bootcamp crash course in SEO strategies
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Written by
Stephanie Galloway
Updated over a week ago
How do I cancel my Platinum subscription or request a refund?
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Written by
Stephanie Galloway
Updated over a week ago
What if I have other technical or support related questions?
How to contact the support team for answers to specific questions
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Written by
Stephanie Galloway
Updated over a week ago
LTP Cloud
How can I change my country, language, and currency settings?
How to change your account's default country, language, or currency
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Written by
Stephanie Galloway
Updated over a week ago
How to sign up for a free trial?
Can I really start finding keywords for free?
Written by
Jesus Manuel
Updated over a week ago
How do I change my password
How to change your password in Long Tail Pro Cloud
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Written by
Stephanie Galloway
Updated over a week ago
How can I change the name and email on my account?
How to change the name associated with your account profile
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Written by
Stephanie Galloway
Updated over a week ago
When will my keyword usage reset?
How to check your keyword usage reset date
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Written by
Stephanie Galloway
Updated over a week ago
How do I change plans?
How to change your subscription level
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Written by
Stephanie Galloway
Updated over a week ago
How can I get invoices?
How to export invoices from within Long Tail Pro Cloud
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Written by
Stephanie Galloway
Updated over a week ago
How can I set the name on my invoice?
How to customize the "Bill to" name on your billing invoice
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Written by
Stephanie Galloway
Updated over a week ago
Why are results missing for some manual keyword searches?
Information about why some manual keyword searches do not have data
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Written by
Stephanie Galloway
Updated over a week ago
How can I update my credit card details?
How to change your credit card details within Long Tail Pro
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Written by
Stephanie Galloway
Updated over a week ago
Can I get global search volume in Long Tail Pro Cloud?
Information about global search volume data
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Written by
Stephanie Galloway
Updated over a week ago
How can I apply a coupon to my account?
How to apply a coupon code to an existing Long Tail Pro Cloud account
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Written by
Stephanie Galloway
Updated over a week ago
LTP Desktop
What do I need to run Long Tail Pro on my computer?
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Written by
Stephanie Galloway
Updated over a week ago
What countries and languages are supported by LTP Desktop?
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Written by
Stephanie Galloway
Updated over a week ago
How many computers can I use Long Tail Pro on?
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Written by
Stephanie Galloway
Updated over a week ago
Does Long Tail Pro work on a Mac?
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Written by
Stephanie Galloway
Updated over a week ago
How many computers can I install Long Tail Pro on?
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Written by
Stephanie Galloway
Updated over a week ago