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FAQ

FAQ

Responses to frequently asked questions for Long Tail Pro Desktop and Long Tail Pro Cloud

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22 articles in this collection
Written by Heather Cole-Mullen
General Questions

What's new in Long Tail Pro Cloud?

Differences between Long Tail Pro Desktop and Cloud
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Written by Heather Cole-Mullen
Updated over a week ago

I have Long Tail Pro Desktop. Do I get an account for Long Tail Pro Cloud?

Information about accounts for existing users
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Written by Heather Cole-Mullen
Updated over a week ago

How do I access Long Tail University?

How to access your Long Tail University account
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Written by Heather Cole-Mullen
Updated over a week ago

Where can I watch Long Tail Bootcamp?

How to see the 14-day Long Tail Bootcamp crash course in SEO strategies
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Written by Heather Cole-Mullen
Updated over a week ago

How do I cancel my Platinum subscription or request a refund?

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Written by Heather Cole-Mullen
Updated over a week ago

What if I have other technical or support related questions?

How to contact the support team for answers to specific questions
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Written by Heather Cole-Mullen
Updated over a week ago
LTP Cloud

How can I change my country, language, and currency settings?

How to change your account's default country, language, or currency
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Written by Heather Cole-Mullen
Updated over a week ago

How do I change my password

How to change your password in Long Tail Pro Cloud
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Written by Heather Cole-Mullen
Updated over a week ago

How can I change the name on my account?

How to change the name associated with your account profile
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Written by Heather Cole-Mullen
Updated over a week ago

When will my keyword usage reset?

How to check your keyword usage reset date
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Written by Heather Cole-Mullen
Updated over a week ago

How do I change plans?

How to change your subscription level
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Written by Heather Cole-Mullen
Updated over a week ago

How can I get invoices?

How to export invoices from within Long Tail Pro Cloud
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Written by Heather Cole-Mullen
Updated over a week ago

How can I set the name on my invoice?

How to customize the "Bill to" name on your billing invoice
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Written by Heather Cole-Mullen
Updated over a week ago

Why are results missing for some manual keyword searches?

Information about why some manual keyword searches do not have data
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Written by Heather Cole-Mullen
Updated over a week ago

How can I update my credit card details?

How to change your credit card details within Long Tail Pro
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Written by Heather Cole-Mullen
Updated over a week ago

Can I get global search volume in Long Tail Pro Cloud?

Information about global search volume data
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Written by Heather Cole-Mullen
Updated over a week ago

How can I apply a coupon to my account?

How to apply a coupon code to an existing Long Tail Pro Cloud account
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Written by Heather Cole-Mullen
Updated over a week ago
LTP Desktop

What do I need to run Long Tail Pro on my computer?

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Written by Heather Cole-Mullen
Updated over a week ago

What countries and languages are supported by LTP Desktop?

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Written by Heather Cole-Mullen
Updated over a week ago

How many computers can I use Long Tail Pro on?

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Written by Heather Cole-Mullen
Updated over a week ago

Does Long Tail Pro work on a Mac?

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Written by Heather Cole-Mullen
Updated over a week ago

How many computers can I install Long Tail Pro on?

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Written by Heather Cole-Mullen
Updated over a week ago