How do I cancel my Platinum subscription or request a refund?

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Automatic Cancellation in Long Tail Pro Cloud

If you subscribed through our regular signup page, you can cancel within the app from the Billing Information page. Your cancellation will be processed immediately. 

Manual Cancellation or Refund Requests

If you subscribed through Clickbank or if the method above fails, please contact our support team here or through the in-app chat with your cancellation or refund request. Try to include the following:

• email used for purchase

• name used for purchase

• Clickbank Order Number

We’ll respond to your request within 24 hours.